Our FAQ’s
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What can I expect at each cleaning?
We aim to simplify your life. To ensure clarity, a comprehensive checklist outlining all the services provided will be included with your invoice. Let Royal Impression Cleaning take care of every detail, making your experience seamless and hassle-free.
Can I add on extra services during the cleaning process?
We kindly request that all add-ons be scheduled in advance, allowing us ample time to complete them to our exceptionally high standards. We are more than happy to accommodate services from the Add-On list prior to your scheduled service day. However, we regret to inform you that we are unable to accept same-day requests. Trust Royal Impression Cleaning to deliver outstanding services tailored to your needs and preferences.
Do I need to be home while you are cleaning?
No, it is not necessary for you to be present at home while we clean. At Royal Impression Cleaning, we understand that our customers have busy schedules, so many choose to provide us with a key, code, or other means of access. Rest assured, our team will arrive promptly, thoroughly clean your space, and securely lock up before leaving. Your convenience and trust are our top priorities.
Do I need to do anything to prepare for my cleaning visit?
Before your scheduled cleaning visit with Royal Impression Cleaning, it is advised to ensure that the area is well-organized and that laundry and/or toys are properly put away. This thoughtful preparation will greatly contribute to an optimal cleaning experience that we strive to provide for our valued customers.
CLEANING TOOLS AND SUPPLIES
Do you bring your own cleaning supplies?
Yes, at Royal Impression Cleaning, we ensure that all the cleaning supplies necessary to clean your home are provided.
Are you eco-conscious?
Yes! At Royal Impression Cleaning, we are committed to using eco-friendly products and implementing cleaning methods that minimize waste. Our cleaning kit consists of eco-conscious products carefully chosen to align with our dedication to sustainability. Additionally, rest assured that our professional cleaning team refrains from using bleach, easy off, pledge, or CLR.
Why won't you use certain cleaning products?
One of the benefits of using Royal Impression Cleaning is the peace of mind that comes with years of research into the very best and healthiest methods of cleaning. which includes using only the most effective, eco-conscious products. We have determined which products are the most hazardous for your home and health, and out of care for our cleaning technichians, we will not use the following products: bleach, Easy Off, Pledge, and CLR.
I have hardwood and no carpeting. Do I still need a vacuum cleaner?
Yes, a vacuum cleaner is a valuable tool for maintaining the cleanliness of hardwood floors and promoting a healthier environment. Unlike a broom which tends to kick up dust particles that later settle back down, a vacuum efficiently removes dust and allergens, ensuring a thorough clean. At Royal Impression Cleaning, we understand the importance of using the right equipment for every task, and a vacuum cleaner is an essential addition to your cleaning routine, even if you don’t have any carpeting. Trust us to help you achieve a spotless and allergen-free living space.
TRUST & SAFETY
What is your Fair Treatment Policy?
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What is a Cleaning Technician and why are they unique?
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Are you bonded and insured?
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What happens if you break or damage something?
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What if I am not satisfied with the clean?
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PRICING & PAYMENT
How do I make a payment?
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SCHEDULING & CANCELLATION
What if I need to cancel my appointment?
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POLICIES
Can I request the same Cleaning Technician each time?
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Can I request the same Cleaning Technician each time?
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Can I request the same Cleaning Technician each time?
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Can I request the same Cleaning Technician each time?
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Can I request the same Cleaning Technician each time?
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
Can I request the same Cleaning Technician each time?
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
Can I request the same Cleaning Technician each time?
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